Terms of service
Rules for buying and selling on the website http://www.brandbymoon.com
TERMS USED IN THE AGREEMENT
1.1. The seller is Ugnė Plungė, individual activity code 1284797, legal address Kranto al. 64-10, whose goods and services are sold on the website "http://www.brandbymoon.com" in accordance with these Rules and which is responsible for the execution of the order placed by the Buyer.
1.2. Buyer - an able-bodied natural person (i.e. a person who has reached the age of majority, whose capacity is not limited by court order) or a legal entity who purchases goods and merchandise on the website "http://www.brandbymoon.com".
1.3. Parties - Buyer and Seller together.
1.4. The rules are these "Purchasing and selling rules on the website http://www.brandbymoon.com", which apply to every purchase made by the Buyer on the website instagramomokymai.lt and to the Purchase and Sale Agreement concluded between the Parties.
1.5. Account - the result of the Buyer's registration on the website "http://www.brandbymoon.com", which creates a personal Buyer's account that protects his personal data and order history.
1.6. Electronic website - an account administered by the Customer on the website http://www.brandbymoon.com, where the seller hosts physical goods and information related to them.
1.7. Agreement - the purchase and sale agreement concluded by the Buyer and the Seller, which is considered to have been concluded upon confirmation of the order, i.e. moment of order payment.
2. GENERAL PROVISIONS
2.1. The buyer approves the Rules after familiarizing himself with them and ticking the box next to the statement "I have familiarized myself with the rules for buying and selling on the http://www.brandbymoon.com website and I agree with them". The Rules approved in this way are a binding legal document for the Parties, which determine the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods or services, the procedure for refunding money, the parties' responsibilities and other conditions related to the purchase and sale on the website "instagramomokymai.lt".
2.2. By purchasing a service/product on the website http://www.brandbymoon.com, the buyer confirms the rules.
2.3. For the sake of clarity, it is indicated that there are no possible situations where the Buyer agrees and undertakes to comply with the Rules with certain exceptions. If the Buyer has comments or wants to act in a different way than that specified in the Rules, it is required to obtain the prior written consent of the Seller or to wait until the Rules are changed accordingly.
2.4. The seller has the right to change, correct or supplement the Rules. The amended Rules are published on the website. All amendments and additions to the Rules shall enter into force from the moment of their publication, except for cases where a later date of entry into force of the amendments and additions to the Rules is clearly and unambiguously indicated.
2.5. The buyer must familiarize himself with the Seller's Privacy Policy published publicly on the website. The processing of the buyer's personal data is carried out in accordance with the applicable legislation and the Privacy Policy published on the website.
2.6. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.
3. THE MOMENT OF CREATING A LEGAL RELATIONSHIP OF PURCHASE - SALE
3.1. When ordering goods on the website http://www.brandbymoon.com, the buyer must indicate in the information fields provided in the system the personal data necessary for the proper execution of the order for goods and services, which are processed by the Seller in accordance with the Privacy Policy.
3.2. When the Buyer, after choosing the goods to be purchased and creating a basket of goods, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a purchase-sale legal relationship has arisen between the Seller and the Buyer and a purchase-sale contract has been concluded. The Buyer is informed about the payment confirmation by submitting a notification to the e-mail specified by the Buyer.
3.3. Each Buyer's order is stored in the Seller's database in accordance with the procedure specified in the Privacy Policy.
4. RIGHTS AND OBLIGATIONS OF THE BUYER
4.1. The buyer has the right to purchase goods on the http://www.brandbymoon.com website in accordance with the procedure set out in the Rules.
4.2. The buyer has the right to refuse the order and terminate the Agreement in the manner specified in the Rules.
4.3. When purchasing goods, the buyer must fulfill his obligations, comply with these Rules, the Privacy Policy and not violate the legal acts of the Republic of Lithuania.
5. SELLER'S RIGHTS AND OBLIGATIONS
5.1. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer does not pay for the goods and services placed in the shopping cart within 3 (three) working days.
The Seller undertakes to fulfill the Buyer's orders in accordance with these Rules and to communicate with the Buyer through the contacts indicated on the http://www.brandbymoon.com website only in matters directly related to the purchase of goods, in compliance with these Rules and the Privacy Policy.
5.2. The Seller undertakes to respect the Buyer's privacy, to process the Buyer's personal data only in accordance with the Rules, the Privacy Policy, and the legal acts of the Republic of Lithuania and the European Union.
5.3. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules and legal acts of the Republic of Lithuania.
6. PAYMENT PROCEDURE
6.1. The prices of goods on the http://www.brandbymoon.com website are indicated in euros, including the amount of VAT applicable at the time and other taxes, if applicable.
6.2. The Buyer can pay for the ordered goods using electronic banking.
6.3. The order is confirmed when the Seller receives payment for the goods or services.
6.4. The invoice is sent to the Buyer within three working days from the receipt of payment for the order to the e-mail specified by the Buyer.
6.5. If the buyer wishes, an invoice may be issued not in his name, but to a company or other institution. In this way, the invoice is drawn up and sent to the Buyer within three working days from the receipt of payment.
7. DELIVERY OF GOODS AND SERVICES
7.1. The seller undertakes to send the ordered goods to the buyer within 1-3 working days from the payment of the goods.
7.2. When ordering the goods, the Buyer can choose one of the methods of delivery of the goods: receive by post machine; receive home delivery via courier service. When picking up goods from the courier, the courier may ask for an identity document.
7.3. If the Buyer does not accept the goods himself, even though the goods are delivered to the address specified by the Buyer, the Seller has the right to transfer the goods to another person at the address specified by the Buyer, and the Buyer has no right to make claims against the Seller regarding the delivery of the goods to the wrong person.
7.4 In all cases, if the Buyer notices packaging damage during delivery, he must indicate the comments or write a separate letter regarding these violations by e-mail specified on the website. If such actions are not taken, the Seller is exempted from responsibility towards the Buyer for product damage related to packaging damage that the Buyer did not note on the courier in the goods delivery document.
7.5. Shipping charges may apply when ordering items.
8. GOODS QUALITY GUARANTEE
8.1. The details of each item sold are generally indicated in the item description attached to each item.
8.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
8.3. The seller warns that certain minimum deviations from the measurements are possible when ordering clothing details, accessories, and clothing.
8.4. The seller is not responsible for improper care of the fabric, including but not limited to goods damaged by the buyer. If the buyer does not properly maintain the product, or otherwise damages the fabric of the product, it is considered that the buyer did not follow the manufacturer's or seller's recommendations and such violations will not be compensated in any form. Choosing the wrong way of wearing or care is also considered to be wrong care of the product.
9. RULES FOR TERMINATION OF THE PURCHASE-SALE CONTRACT AND PROCEDURE FOR MONEY REFUNDS.
9.1 In order to return the product(s) based on Rule 9.1. point, the Buyer can do this within 14 (fourteen) days from the day of delivery of the goods to the Buyer, by informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reason for the return.
9.2. When returning goods to the buyer, it is necessary to comply with the following conditions:
9.2.1. the returned item must be in its original, neat packaging;
9.2.2. the product must be undamaged by the Buyer;
9.2.3. the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
9.2.4. the returned product must be in the same configuration as the Buyer received it;
9.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 9.2. the procedures for returning goods are established in the article.
9.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.
9.6. The buyer is refunded the amount paid, excluding the cost of delivery,
9.7. When returning goods, the buyer pays for the shipping of the goods. After receiving the goods and checking their condition, the buyer will be given a refund excluding shipping costs.
9.8. If the goods are made according to the individual order of the Buyer or are obviously adapted to him, they are not exchangeable and cannot be returned
9.9 For the return of goods, please send an e-mail to info@brandbymoon.com quoting the order number
9. LIABILITY
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation for the direct losses suffered by the Buyer.
9.2. Pirkėjas atsako už veiksmus, atliktus naudojantis šia el. parduotuve arba atliktus apsilankant fizinėje parduotuvėje.
9.3. Užsiregistravęs Pirkėjas atsako už savo prisijungimo duomenų perdavimą tretiesiems asmenims. Jei el. parduotuvės teikiamomis paslaugomis naudojasi trečiasis asmuo, prisijungęs prie el. parduotuvės naudodamasis Pirkėjo prisijungimo duomenimis, Pardavėjas šį asmenį laikome Pirkėju.
9.4. Pardavėjas atleidžiamas nuo bet kokios atsakomybės tais atvejais, kai nuostoliai kyla dėl to, jog Pirkėjas, neatsižvelgdamas į Pardavėjo rekomendacijas ir Pirkėjo įsipareigojimus, nesusipažino su šiomis Taisyklėmis, nors tokia galimybė jam buvo suteikta.
9.5. Jei Pardavėjo el. parduotuvėje yra nuorodos į kitų įmonių, įstaigų, organizacijų ar asmenų el. tinklalapius, Pardavėjas nėra atsakingas už ten esančią informaciją ar vykdomą veiklą, tų tinklapių neprižiūri, nekontroliuoja ir toms įmonėms bei asmenims neatstovauja.
9.6. Atsiradus žalai, kaltoji Šalis atlygina kitai Šaliai tiesioginius nuostolius.
- BAIGIAMOSIOS NUOSTATOS
10.1. Visa komunikacija, susijusi su prekių įsigijimu naudojantis el.svetaine, vykdoma el.svetainėje nurodytais kontaktais. Tuo atveju, jeigu Pirkėjo ir Pardavėjo komunikaciją susijusią su prekėmis ar paslaugomis vykdo kitais būdais nei per el.svetainę ar el.paštą, Pardavėjas neprisiima jokios atsakomybės ir rizikos galinčios kilti dėl tokios komunikacijos.
10.2. Visi nesutarimai, kilę dėl šių Taisyklių vykdymo, sprendžiami derybų būdu. Nepavykus susitarti, ginčai sprendžiami Lietuvos Respublikos teisės aktų nustatyta tvarka.